# Web Integration

# Clinc Platform Setup

If you don't already have an integration suite, please reference How to create an integration suite.

# Creating Web Integration

  1. In the integration suite, select the Web card under the Channels section to open the integration sidebar.

image of Web sidebar

  1. Configuration
Field Description Configuration Tab
AI Version Host's AI Version. Empty field will fall back to deployed version Config
ASR Sets the Automatic Speech Recognition engine Config
Auto Messages Messages displayed to the user in the chat window based on interval value. Response
Clickwrap Enable or disable the clickwrap agreement Advanced
Device Select the device for the associated Clinc Personality Config
Experience Token Personality selection for supported AI version Advanced
External Authentication Use external authentication Advanced
User Query parameter (external_user_id) Advanced
Host Clinc API hostname Config
Image Fullscreen background image Response
Interval Seconds between automated tooltips and prompts Advanced
Language ISO 639-1 Code Config
Locale ASR and TTS engine locale Config
Model The TTS model quality. (Standard/lower or Neural/higher quality) Config
Search Query URL Template Url to used to search an out-of-scope query. Advanced
Test Enable developer mode Advanced
Title Title of chat window Response
Tool Tip Messages Messages displayed to the user above the chat bubble based on interval value. Response
TTS Sets the Text-To-Speech engine Config
Voice The Amazon (opens new window) or Google (opens new window) voice used by the TTS engine Config
Website CORS supported embedded Website that is displayed in the background Response
Welcome Message Initial chat message presented Response
  1. At the bottom of the integration sidebar, click Save.

  2. Under the Channels section, click on Web to reopen the integration sidebar.

  3. Copy the integration URL at the top of the sidebar.

image of integration URL in sidebar

# Test Out Your Web Integration

You can test out your Web integration by navigating to the integration URL in your web browser.

  1. Upon navigating to the integration URL you will be presented with a login page.

  2. Login using your hostname, institution, username and password.

  3. After successfully logging in, the page will reload, and you will see a chat window icon in the bottom right corner.

  4. Open the chat window by clicking the icon and start typing and/or speaking your desired query.



Last updated: 11/16/2021